PBX and VoIP Management Services
Fractal IT offers a wide range of IP telephony and unified communication options to meet your business needs.
From SIP trunking with National and International Calls to Hosted PBX, Custom PBX Solutions, Asterisk PBX Solutions, Freeswitch and FusionPBX Solutions, and the hardware and support; We're here to make sure your communications are covered, so you can focus on what matters to you most.
Managed IP Telephony through Fractal-IT offers a wide range of solutions customised to your business needs.
Our Solutions
- Hosted PBX
- IP Telephones
- Hosted or On-Premise PBX
- Custom Asterisk and Freeswitch solutions
- SIP Trunks
- 1300 and 1800 Numbers
- National and International DIDs
No Hardware Required
Unlike the traditional on-site equipment required to power conventional phone services, Hosted PBX systems cut the cord and utilise the latest cloud technologies.
Global Coverage
We offer a large selection of local, mobile, national and toll-free phone numbers. We can provide numbers for any country and town in the world.
Cost Reduction
Moving to the cloud reduces capital expenditure and has been shown to reduce call costs by up to 30%.
Detailed Reporting
Gain detailed insight of your team’s calls, with live and historical reports, so you can stay on top of your cost centres.
Simple and Transparent Billing
With a single provider such as Fractal IT, we will manage your end-to-end voice solution so you will have one, straightforward invoice each month.
Connect Your Sites
Hosted PBX systems can be deployed across multiple work sites. This will instantly integrate communications between offices, saving money and time.
Scale Effortlessly
Scale the number of users and call volume as your business expands, without the capital and equipment costs of on-site PBX.
Stay Up-to-date
Enjoy automatic system upgrades, meaning that your staff will always have access to the latest software.
Zero Maintenance
No longer do you need to maintain your own hardware, and hire an expensive technician when things go awry.
Our designs are based on a “3-Core” principle where we design around storage, virtualization (the hypervisor), and networking. Our 3-Core design is a building block of scalability that allows you to grow your infrastructure without expensive forklift upgrades – all while minimizing downtime.
Ultimately, the goal is for you to have peace of mind while keeping your data on-site, or if needed, utilizing a remote backup service to our cloud. We will provide your organization with the resilient and secure services needed to maintain “up-time” based around your critical needs.
For organizations with an experienced IT staff, or current investment in an existing premise-based data center we offer two options:
- We can build your own private cloud – managed by you or by our staff – ensuring peace of mind that your data is with you, but being taken care of by seasoned professionals. We will help build you a smaller replica of our own environment, under our “rule of two”, designing a solution where in the event of a power outage or networking issue, you will only ever lose up to 50 percent of your redundant environment, resulting in very minimal degradation.
- We can consult with you and provide business analysis to help you determine which virtualization offerings are right for you, and the acquisition, deployment and maintenance of an on-site, virtualized environment. We will also assist you with the ideal equipment that fits your needs and upgrade considerations.
This solution is great for organizations that are not ready to move everything into the cloud. Perhaps you just want to put your hosted Exchange in our cloud, or a large database, but keep your other data onsite.
Or maybe you are looking to leverage our cloud for disaster recovery, with geographic disparity in your back-up location. For customers who are not looking to go all into the cloud, our hybrid solution is the way to go.
