Desktop Support
A reliable and technically sound IT infrastructure with desktop support is a vital part of every modern business.
Are you an established business, or a start-up? One thing you might have noticed is how important technology is to get your company moving up, no matter at what point your business is.
Efficiency determines your IT system’s output and operational costs.
Having support when you need it most is very important and can go a long way in the smooth functioning of your
business.
A few of the services that our computer desktop support team can provide include:
- Troubleshooting of computer or technology problems
- Providing tailored client services
- Ticketing of service desk
- Training of your staff
- Monitoring enterprise application support
- Installing and maintaining any software or hardware
- Private and multi-cloud backup services
- Managing SLA and security
- Solving cloud computing problems
- Providing application support
- Lowering costs with centralized support
- Reduce risk of desktop downtime
- On and off-site support
- Enhancing productivity in the workplace for in-house and remote workers with quicker software rollout and state of the art self service tools
Find desktop issues before they occur with monitoring of your entire network. We pride ourselves on our support, service, technical skill set and speed to resolve your desktop system issues.
Our Brisbane, Gold Coast, and Toowoomba managed support services provide:
- 24/7 support – give your end-users and internal technical team the support they need, when they need it
- Expert support – we are committed to the most rapid resolution possible
- Accountability – our team is directly linked to client satisfaction
- Flexibility – remote and on-site assistance that makes sure your IT infrastructure is efficient, reliable and cost-effective
Relax knowing that your technical desktop issues are supported with experts that can handle all of your IT requirements from server configuration and maintenance to back up and disaster recovery.
Streamline your IT management, with readily available support that ensures optimal management of your infrastructure hardware, software and network systems.
It doesn’t matter if your users are onsite or remote, we will give you the best technical resources to resolve any challenge as the occur.
Get desktop support from a local managed service desk provider, with extensive experience delivering end-user support services. Our services are available 24/7, 365 days a year, helping your employees' lifestyles, and your business' bottom line.
Key Features
- IT asset life cycle management
- Software asset management
- On and off-site support
- Complete break to fix services
- Desktop configuration and application management
- Private and multi-cloud backup services
